Insurance

Therapy is investment in yourself and your future. Therapy creates positive and permanent change. A therapist’s fees are based on their time, education, knowledge, and expertise of a licensed professional counselor.

How long are therapy sessions? 45 minutes in duration.

Do you accept Employee Assistance Plans (EAP)? No

What insurances are accepted? Blue Cross Blue Shield ; Optima ; Anthem

What insurances are NOT accepted? Humana, Tricare, United Healthcare, Aetna, Aetna EAP, Cigna, Cigna EAP, “straight” Medicaid, Medicaid Optima Family Care, Medicaid Anthem Healthkeepers, Magellan, ComPsych, and Medicare.

Do I need to know my co-pay and benefits? Yes. It is your responsibility to contact your insurance carrier to confirm your therapist’s participation as an “in network provider” and your co-pay for a “behavioral health outpatient therapy”. Some health insurance carriers require pre-authorization or a referral from a primary care doctor that you will be required to obtain prior to scheduling. It is your responsibility to know your benefits before you receive services.

What if I don’t have insurance or I don’t want to use my insurance or you do not accept my insurance? The private pay rate is $ 100 for a 45 minute session.

Less than 24 hour Cancellation & No Show Policy: Therapy appointments are based on time to be reserved by a patient. Once a patient makes an appointment they have reserved that block of time. When a patient provides less than 24 hour cancellation it makes it impossible for a therapist to offer it to any other patient to then reserve it, thus it simply becomes empty which creates a hardship. It is because of this a minimum of 24 hours advance notice of cancellation is required. Same day cancellations and less than 24 hours notice given of cancellation regardless of reason will be charged a $ 75.00 fee. If this occurs more than 2 x Haven Counseling reserves the right to discharge the patient from the practice.

Document/Letter Fee: Documents requested at the beginning of session and completed in a session are at no charge (free). Documents requested outside of session or will need to be completed outside of session will be charged a fee of $ 50.00 per hour.